I. If You are Located In the EU

A. What Personal Data Do We Collect From You?

Personal data is information that can be used to identify you such as your name, IP address, and email address. As a business, we collect personal data from you in a number of ways including:

1. Opt-In To Email Newsletter or Course: Your name and address.
2. Transaction: You name, email address, billing information and payment source.
3. Submitting Questions: Your name, email address, and question.

B. What Is the Purpose of Processing Your Personal Data?

We collect the information above for the following purposes.

1. Opt-In To Email Newsletter or Course: To provide you with the newsletter, or in the case of a course, information on the course in question and the topic in general.
2. Transaction: To process a purchase you make with us.
3. Submitting Questions: To answer questions you might have for us.

C. What Legal Basis Do We Have for Collecting and Processing Your Information?

Websites must have a legal basis for collecting information from individuals located in the European Union. Our legal basis for each of the ways we collect information from you is as follows. Please note where consent forms the basis, you can withdraw consent at any time by contacting support@thecaregivingjourney.com to opt out, or use the “unsubscribe” link in our emails.

1. Opt-In To Email Newsletter or Course: We will ask for your consent first.
2. Transaction: We will collect your information as part of a legal contractual transaction.
3. Submitting Questions: We have an allowed legitimate interest in providing a response to your questions and need to use your data to do so. We will not use the data for other purposes.

D. Who Has Access to the Data We Collect?

We process and access to the data we collect from you. However, we use third parties to assist us with processing your personal data including the following categories of recipients:

• Financial transaction processors (processing your payments)
• Customer service communication platform
• Contest and survey platform
• Email communication manager
• Marketing funnel providers
• Website management services
• Website design and programming services

These third parties have signed contract with us in which they are prohibited from utilizing, sharing or retaining your personal data for any purpose other than we dictate.

F. How Long Do We Keep Your Data?

We keep your personal data for different periods of time depending on the reason it was gathered in the first place.

1. Opt-In Email Newsletter or Course: 36 months
2. Transaction: Four years for tax audit purposes.
3. Submitting Questions: Five years

If a legal claim arises involving your data, we will store and disclose that data until the matter has resolved.

G. Your Right to Ask For Corrections, Erasure, and Export of Your Data

You have the right to control your personal data. Specifically, you have the following rights:

• The right to be informed: We are informing you now with this policy.
• The right of access: We’ll provide you with the data we have about you.
• The right to rectification: Request we fix incorrect data about you.
• The right to erasure: Request we erase certain data about you.
• The right to restrict processing: Ask us to restrict certain type of processing of your personal information.
• The right to data portability: Ask us to provide your personal data we have for export.
• The right to object: Object to how we use your data.
• Rights in relation to automated decision making and profiling: We don’t profile you, but keep in mind you have this right with other sites.

To exercise any of these rights, please contact support@thecaregivingjourney.com with your request.

H. Your Right to Withdraw Consent

Although this is mentioned above, we want to emphasize that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the “unsubscribe” link in each message to withdraw consent and stop the mailings. Alternatively, you can contact support@thecaregivingjourney.com with your request.

I. Do We Transfer Your Data To Third Countries?

No. We are located in the United States. Your data is collected and held here.

J. Privacy Concerns, Contacting Us, Complaints.

You can contact support@thecaregivingjourney.com with your request with any questions or requests you have about these policies or your personal data. If, after contacting us, you feel a privacy issue has not be resolved, you have the right to file a complaint with a Supervisory Authority such as the Data Protection Commissioner of Ireland.

Data Controller
Representative: Debbie Howard
Aging Matters International/ TheCaregivingJourney.com
512 Eberhart Lane #701
Austin, TX 78745

You can also send correspondence by traditional mail to Aging Matters International/ TheCaregivingJourney.com, 512 Eberhart Lane #701
Austin, TX 78745